Retail Customer Service

Ordering – All orders are processed using a secure encrypted website. We accept Visa, Master Card and American Express.

Shipping – We offer free shipping within North America on all retail orders over $75. For orders under $75, we ship via post at a flat rate of $7.95. Orders are processed within 48 hours of receipt. Expect delivery of your order between 7-10 days.

Exchanges and Refunds – We are confident that you will be happy with your Nosilla Organics purchase, however if you wish to exchange or return your item for any reason, please contact us at info@nosillaorganics.com and we will help you with your return.

Items can be returned within 30 days of purchase for a refund and/or replacement as long as they are in new, unworn/unwashed condition and still have the original tags.

Your return must be accompanied by a receipt or order number. Shipping and handling charges are non-refundable.

Privacy – Your privacy is very important to us. Your information will never be sold to other companies or individuals and all credit card information is processed through a secure encrypted website. All personal information remains confidential and is used for internal purposes only.